Full-Service

OUR PROCESS

Aurora’s process is built for transparency, precision, and proactive partnership. From project kickoff to final walkthrough, we align every detail with your goals — backed by real-time reporting, continuous team check-ins, and a clear path from planning to installation.

OUR PROMISE IN PRACTICE

Aurora’s enhanced service process is built to safeguard your budget and timeline — without surprises. We bring design and development teams together early through regular huddles, fostering alignment from the start and ensuring open, consistent communication throughout. With 24/7 access to live status reports, you have full visibility every step of the way.

With Aurora, success isn’t left to the end. By gathering feedback at key milestones, we create space to adapt in real time — keeping communication, reporting, and execution aligned with your evolving needs. The result is a smoother process, stronger outcomes, and a partnership grounded in transparency and trust.

THE AURORA SERVICE PROCESS

EXECUTION IS OUR EDGE

We turn plans into progress — coordinating every detail from procurement to installation with precision, transparency, and timeline alignment.

EXPLORE
  • Define project scope
  • Refine roles and responsibilities
  • Confirm construction and delivery schedules
  • Identify key milestones
PLAN
  • Validate product counts based on floor plans
  • Work with A&D to update floor plans as necessary
  • Item finishes and layouts for owner review and approval
  • Send product specifications to item for pricing, lead times and warranty
  • Provide quote with manufacture pricing options for owner review and approval
  • Update quote as needed
  • Finalize contract, receive approvals and deposit from ownership team
  • Process orders
  • Items tracked and reports updated
  • Facilitate finishes, CFAs and shop drawings for review and approval
  • Communicate real-time progress
EXECUTE
  • Installation schedule finalized
  • Participate in OAC meetings as necessary
  • Coordinate pre-install site meeting
  • Product arrival
  • Warehousing + delivery
  • Onsite management
  • Punch walkthrough by floor
  • Punch status to owner
SUPPORT
  • Warranty documents
  • Punch completion
  • Final financial closeouts

WHY IT WORKS

Discover the values and differentiators that make our process more than just a checklist — it’s the reason clients choose Aurora.